Volunteer for your local community NHS Trust

Join us and make a real impact in your community.   Supporting patients or helping us to run smoothly behind the scenes, our volunteers are valued and offered fulfilling roles.  

Why volunteer for your local community NHS Trust?

  • Improving patient experience
  • Build your confidence
  • Build up your CV
  • Gain some new skills
  • Fully flexible – volunteer around your lifestyle

Benefits

  • You’ll have access to a wide range of LCHS benefits
  • Be able to access a blue light card

Steps to get involved 

  1. Look at our available roles 

  1. Complete the enquiry form below 

  1. We’ll get in touch 

Louth 

Our Community Health Services deliver rehabilitation and education through groups. Volunteers play a vital part in helping these groups to run smoothly and making patients feel welcome and comfortable.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Supporting patients to follow and record their exercise programme
  • Engaging with patients and carers to motivate and reassure them

This role would suit people who:

  • Enjoy conversation and meeting new people
  • Can be sympathetic and understanding of patients’ needs
  • Can use their initiative as well as working under direction
  • Can travel to the group venue independently

What to expect from the role:

  • To gain experience of working directly with patients as part of NHS
  • To increase your knowledge of health education and rehabilitation
  • The opportunity to use your experiences to support others
  • Free training provided for this role
  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation
  • A free Enhanced Disclosure and Barring Service (DBS) check is required and provided for this role.

Service: Community Cardiology Team Location: Various community venues - Lincolnshire Days/hours: Various days, once a week, 12.30-4.00pm

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net

Our busy Urgent Treatment Centres (UTC) treat a range of conditions which are not critical or life threatening. Our volunteers provide vital support for patients in the waiting area by making their visit more comfortable and providing information where needed. This is a busy role for people who like being active and enjoy working with people.

This role involves:

  • Welcoming and guiding patients
  • Finding wheelchairs where needed
  • Fetching refreshments for those waiting for transfer
  • Escorting patients to the right ward or area of the hospital
  • Providing company and conversation for anxious patients
  • Relaying information from reception to patients

This role would suit people who:

  • Are friendly, welcoming and confident making conversation
  • Have excellent listening skills
  • Enjoy practical problem solving and are proactive in providing assistance
  • Enjoy physically active roles

What to expect from the role:

  • Experience of an urgent care setting
  • Development of people skills including supporting people who are upset, in pain, frustrated, anxious etc
  • The opportunity be part of a busy, professional team
  • The chance to positively impact patient experience at their time of need
  • Shifts that can fit around your work or study

Free training provided for this role

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation

A free Enhanced Disclosure and Barring Service (DBS) check is required and provided for this role.

Service: Urgent Treatment Centre. Location: County Hospital, Louth. Days/hours: Flexible hours - choose shifts from Mon-Sun (9-12pm, 12-3pm, 3-6pm and 6-9pm)

Gainsborough 

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Gainsborough, Lincoln, North Kyme, Legbourne, Hogsthorpe, Bourne, Grantham, Sibsey and Holbeach. Days/hours: various.

Skegness

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

 

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Skegness. Days/hours: various.

Lincoln

Our busy Urgent Treatment Centres (UTC) treat a range of conditions which are not critical or life threatening. Our volunteers provide vital support for patients in the waiting area by making their visit more comfortable and providing information where needed. This is a busy role for people who like being active and enjoy working with people.

This role involves:

  • Welcoming and guiding patients
  • Finding wheelchairs where needed
  • Fetching refreshments for those waiting for transfer
  • Escorting patients to the right ward or area of the hospital
  • Providing company and conversation for anxious patients
  • Relaying information from reception to patients

This role would suit people who:

  • Are friendly, welcoming and confident making conversation
  • Have excellent listening skills
  • Enjoy practical problem solving and are proactive in providing assistance
  • Enjoy physically active roles

What to expect from the role:

  • Experience of an urgent care setting
  • Development of people skills including supporting people who are upset, in pain, frustrated, anxious etc
  • The opportunity be part of a busy, professional team
  • The chance to positively impact patient experience at their time of need
  • Shifts that can fit around your work or study

Free training provided for this role

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation

A free Enhanced Disclosure and Barring Service (DBS) check is required and provided for this role.

Service: Urgent Treatment Centre. Location: Lincoln County Hospital, Lincoln. Days/hours: Flexible hours - choose shifts from Mon-Sun (9-12pm, 12-3pm, 3-6pm and 6-9pm)

North Kyme, near Sleaford

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Gainsborough, Lincoln, North Kyme, Legbourne, Hogsthorpe, Bourne, Grantham, Sibsey and Holbeach. Days/hours: various.

Ancaster, near Grantham

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Gainsborough, Lincoln, North Kyme, Legbourne, Hogsthorpe, Bourne, Grantham, Sibsey and Holbeach. Days/hours: various.

Boston

Our busy Urgent Treatment Centres (UTC) treat a range of conditions which are not critical or life threatening. Our volunteers provide vital support for patients in the waiting area by making their visit more comfortable and providing information where needed. This is a busy role for people who like being active and enjoy working with people.

This role involves:

  • Welcoming and guiding patients
  • Finding wheelchairs where needed
  • Fetching refreshments for those waiting for transfer
  • Escorting patients to the right ward or area of the hospital
  • Providing company and conversation for anxious patients
  • Relaying information from reception to patients

This role would suit people who:

  • Are friendly, welcoming and confident making conversation
  • Have excellent listening skills
  • Enjoy practical problem solving and are proactive in providing assistance
  • Enjoy physically active roles

What to expect from the role:

  • Experience of an urgent care setting
  • Development of people skills including supporting people who are upset, in pain, frustrated, anxious etc
  • The opportunity be part of a busy, professional team
  • The chance to positively impact patient experience at their time of need
  • Shifts that can fit around your work or study

Free training provided for this role

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation

A free Enhanced Disclosure and Barring Service (DBS) check is required and provided for this role.

Service: Urgent Treatment Centre. Location: Pilgrim Hospital, Boston. Days/hours: Flexible hours - choose shifts from Mon-Sun (9-12pm, 12-3pm, 3-6pm and 6-9pm)

Sibsey, near Boston

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Gainsborough, Lincoln, North Kyme, Legbourne, Hogsthorpe, Bourne, Grantham, Sibsey and Holbeach. Days/hours: various.

Virtual and countywide

Main purpose of the role

Your main role will be to work with us to ensure that we prioritise the safety requirements of our patients thereby maximising the things that go right and minimising the things that go wrong for people receiving our services.

You will work with us in the following way:

  • It is important that you participate and join key conversations and meetings within the Trust that address patient safety. You will attend our patient safety meetings and committees
    • Committee’s/meetings may require face to face attendance or online, either of which the patient safety partner must be comfortable with this approach
  • You will challenge us and the way that we work so that together be our critical friend, providing a questioning approach to the information shared at the Committee and meetings
  • Representing the patient’s/family voice, to ensure the committee/meeting members are ‘walking in the patient’s shoes’
  • Co-designing the development of patient safety initiatives
  • Compliance with relevant policies and maintaining confidentiality

Skills and experience

  • A broad interest in patient safety
  • An ability to communicate verbally and an ability to advocate for patient safety
  • An ability to read a range of information from a variety of sources
  • Provide challenges to help develop a safer organisation
  • Ability to represent all patients, as part of the wider community
  • Commitment to maintaining high standards, with a commitment to being open and honest
  • A recognition there is a requirement to work flexibly

This is a truly exciting time to join our Lincolnshire team as a patient safety partner assisting us in our exciting period of change and development and supporting the delivery of our vision and strategic objectives in relation to patient safety.

To help us understand the first impressions patients have of the care they receive from our teams, our organisation regularly undertakes the 15 Steps Challenge across all our community services. The 15 Steps Challenge has been designed to help LCHS think more carefully about quality of care from a patient’s point of view and we are looking for volunteers to help us in this process.

15 Steps Volunteer are part of a small team visiting a service, considering the environment, talking to the patients and staff and assessing whether you would be happy to receive the care provided.

15 Steps is a way to capture the first impressions of a service by gathering observations about the care environment and talking to patients and staff about the care provided.

The purpose of 15 Steps is to:

  • Provide a way of understanding patients’ first impressions more clearly
  • Help staff, patients and others to work together to identify improvements

This role involves:

  • Visiting healthcare sittings as part of a small visit team and sharing your first impressions
  • Observing the way health services are provided
  • Putting yourself in the position of a patient to try and understand the patient perspective and asking yourself the key question, “How would I feel if I was receiving care from this service?”

This role would suit people who:

  • Have excellent observational skills
  • Have the ability to be impartial
  • Have the ability to communicate effectively with people at all levels
  • Can be sympathetic and understanding of patients’ needs
  • Can be flexible and sensitive to the need for patient privacy and dignity
  • Can travel to the 15 Steps venue independently
  • Would prefer ad hoc volunteering opportunities rather than regular commitments

What to expect from the role:

  • To increase your knowledge of different healthcare settings and the different ways that healthcare is delivered
  • The opportunity to influence quality improvement
  • Work alongside NHS staff and patients
  • Make a positive difference to patient experience

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • 15 Steps briefing session

Service: All LCHS services Location: Community and hospital locations across the county including virtual visits Days/hours: various – ad hoc.

LCHS produces a wide range of resources aimed at giving patients the information they need to complement their care. We are committed to ensuring it is easy to understand, useful and accessible to all sections of the community.

To help us achieve this we are looking for people to join our readers’ panel. As members of the panel, volunteers are sent information such as leaflets and policies to read and comment on and are asked to think about:

  • how information is worded
  • how it is presented
  • whether it answers the questions you would have

The LCHS readers’ panel requires no previous knowledge or expertise, just honest feedback. Volunteers are required to sign a confidentiality form.

This role can involve:

  1. Supporting the awareness and utilisation of the Holistic Health Programme of LCHS by actively promoting and encouraging colleagues to participate in health and wellbeing activities
  2. Initiating health and wellbeing conversations to assist the awareness of staff to the offer available
  3. Signpost colleagues seeking support to the appropriate Holistic Health interventions
  4. Act as a role model and promote a healthy culture within your workplace whilst leading by example
  5. Get involved in arranging events, collaborative working with other champions across the Trust and share this with champions and the Holistic Health team
  6. Champion and promote national and local campaigns through sending emails, using display boards, posters, speaking to colleagues or by any other means that is appropriate to your work place
  7. Organise team based events/initiatives within your own areas of work in line with individual interests and areas of need e.g. a lunchtime walk, book club, running/cycling group
  8. Contribute to the future development of the Holistic Health agenda through active participation in Champions meetings and sharing of ideas
  9. Actively seek feedback from colleagues about the health and wellbeing events/initiatives available and share with the Holistic Health team

This role would suit people who have:

  • A genuine enthusiasm and interest in health and wellbeing
  • The ability to be approachable and helpful
  • LCHS Health and Wellbeing Team are responsible for the provision of Your Holistic Health programme consisting of a variety of services and resources to assist employees in maintaining and improving their health and wellbeing. This includes Emotional, Physical, Financial and Social Wellbeing
  • The motivation to get involved and be proactive
  • A willingness to keep up to date with the Holistic Health programme
  • The ability to attend Champion meetings regularly

What to expect from the role:

  • You will increase your knowledge and understanding about health and wellbeing
  • You will be able to access a range of training and development opportunities
  • You will have access to resources at a local and national level to support you in this role
  • You will receive all the updates and details about new health and wellbeing services and initiatives directly
  • You will get a welcome pack which will include a T-Shirt, water bottle, pens and some other goodies
  • Your point of contact will be Lyndsey Clapham (Holistic Health Coordinator) who you can contact via email or telephone. You will form part of a team of champions who you can gain peer support via a Teams platform and regular meetings.

Service: Health and wellbeing, location: flexible, days/hours: flexible

Volunteer enquiries form

Due to temporary staffing changes, it may take us a little longer to process volunteer enquiries. Please be assured all expressions of interests are greatly appreciated and will be responded to at the earliest opportunity.

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