A quality account is a report about the quality of services provided by an NHS healthcare service. The public, patients and others will be able to use a quality account to understand:
- what an organisation is doing well at;
- where improvements in service quality are required;
- what the organisation's priorities are for improvement for the coming year; and
- how they have involved service users, staff and others with an interest in the organisation in determining those priorities for improvement.
There is a requirement for all quality accounts to be verified for content, so statements from stakeholders are included.
Please find the Lincolnshire Community Health Services NHS Trust quality accounts below: