Contact us

General Enquiries

For general enquiries please contact

Telephone: 01522 308686
For general enquiries, please email LHNT.enquiries@nhs.net.

Please note that there is restricted access to the Beech House (Lincoln) site for large vehicles. There is a low bridge on Waterside South - 3.7m (12’ 3”) and a low bridge on the approach from Waterside North/Spa Road – 3.5m (11’ 6”) with a weight limit of 7.5 tonnes. There is also restricted room for turning. For further advice on access please contact Beech House on 01522 308686.

Referral Details

To access our services, please visit our how to refer into our services page.

Contact the Patient Advice and Liaison Service (PALS)

Telephone: 0300 123 9553

To contact our Patient Advice and Liaison Service, please email LHNT.LincsPALS@nhs.net.

A member of the team will be available Monday to Friday, 9am - 5pm (Except Bank Holidays)

For more information about the Patient Advice and Liaison Service click here.

To leave a compliment or make a complaint

Telephone: 01522 309752

Please note due to the ongoing COVID19 pandemic NHS England and NHS Improvement are supporting a “pause” of the NHS complaints process which allows health care providers to concentrate their efforts on the front-line duties and responsiveness to COVID19. Therefore, you may still contact us, but it might take us longer to get back to you and investigate your complaint.

To learn more about the Complaints Team, click here.

Media Enquiries

For media enquiries only, contact the Lincolnshire Community Health Services NHS Trust (LCHS) Communications Team.

During office hours (Monday to Friday, excluding bank holidays, 9am-5pm) on 01522 309751 or via lhnt.lchsecomms@nhs.net.

For urgent out-of-hours media enquiries please contact Operations Centre on 0300 1234868 and ask to speak to the director on call. Please only use this number for media enquiries if your call cannot wait until the office opens.