Volunteer for your local community NHS Trust

We are committed to involving volunteers in our work and offering fulfilling volunteering opportunities. 

Volunteers at LCHS:

  • bring additional skills, offer a wider perspective and fresh ideas
  • bring diversity to in our organisation
  • generate innovation and help us try new things
  • bring unique patient insight

Volunteering is also a great way to:

  • meet new people
  • learn new skills and gain confidence or experience
  • contribute to your community
  • add value to your health service

Feedback from our volunteers

Jayne Curtis - Volunteer group supporterJayne Curtis, Volunteer Group Supporter

I attended the Pulmonary Rehabilitation group as a patient during the start of the COVID-19 announcements. I spoke to Anna Krynicka, who runs the group, about how much I was going to miss attending and she asked if I would like to volunteer and help in future groups.

Originally, it was to make cups of tea and help generally where I could but unfortunately this changed due to COVID-19. The groups stopped meeting face to face, and I was then shielding myself. I decided to spend my time making scrubs for Lincolnshire NHS.

Now the groups are running face to face again, I continue to volunteer. I save the staff time where I can, by cleaning equipment and taking temperatures as patients arrive. I help patients by sitting with them while they do their exercises. The NHS has been pushed to the limit and to help a little, where I can, is so satisfying as well as enjoyable.

All of our volunteers are trained and supported in their role. Register for NHS volunteer e-learning:

VLP Hub logo

Volunteering opportunities available

These are the kinds of volunteering opportunities you could get involved in:

Our patients benefit from having good information about what happens when they are discharged from hospital. Volunteers support patients in hospital and help them to prepare for their rehabilitation at home. This includes giving information and resources as well as explaining about services that can help.

This role involves:

  • Setting up and supporting patients to use digital resources
  • Giving out relevant information and signposting
  • Keeping patients company by engaging in conversation
  • Motivating patients to complete self-directed therapy
  • Helping patients to keep in touch with their family through virtual visiting

This role would suit people who:

  • Enjoy conversation and meeting new people
  • Can be sympathetic and understanding of patients’ needs
  • Can use their initiative as well as working under direction
  • Have good digital skills
  • Have experience of stroke; personal or professional

What to expect from the role:

  • To gain patient-facing experience in a hospital setting
  • To gain an understanding of both acute and community care
  • To increase your knowledge of hospital wards and long-term conditions
  • To have the opportunity to use your experiences to support others

Mandatory training for this role

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation
  • Role specific training through shadowing
  • An Enhanced Disclosure and Barring Service (DBS) check is required for this role.

Service: Lincolnshire Stroke Service

Location: Lincoln County Hospital

Days/hours: Mon-Fri, preferably 10am-12pm (times can be flexible)

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

Our busy Urgent Treatment Centres (UTC) treat a range of conditions which are not critical or life threatening. Our volunteers provide vital support for patients in the waiting area by making their visit more comfortable and providing information where needed. This is a busy role for people who like being active and enjoy working with people.

This role involves:

  • Welcoming and guiding patients
  • Finding wheelchairs where needed
  • Fetching refreshments for those waiting for transfer
  • Escorting patients to the right ward or area of the hospital
  • Providing company and conversation for anxious patients
  • Relaying information from reception to patients

This role would suit people who:

  • Are friendly, welcoming and confident making conversation
  • Have excellent listening skills
  • Enjoy practical problem solving and are proactive in providing assistance
  • Enjoy physically active roles

What to expect from the role:

  • Experience of an urgent care setting
  • Development of people skills including supporting people who are upset, in pain, frustrated, anxious etc
  • The opportunity be part of a busy, professional team
  • The chance to positively impact patient experience at their time of need
  • Shifts that can fit around your work or study

Mandatory training for this role

Service: Urgent Treatment Centre

Location: Lincoln, Gainsborough

Days/hours: Mon- Sun, 3hr shifts between 9am and 9pm

Closing date: 11 February 2022.

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

The aim of community hospitals is to provide the right care to patients in the right place, by the right healthcare professional and in a timely way. The care provided enables patients to increase their independence, improve their health outcomes and avoid unnecessary admission to acute hospitals or long term care.

Being in hospital can be a worrying and sometimes lonely experience. Patients tell us that the special qualities that volunteers bring make them feel cared for and reassured. Volunteers play a vital role in our community hospitals; spending time on the wards, talking and listening to patients, playing board games/cards/dominoes with patients and assisting with refreshments.

Our Community Hospital Wards have patients admitted from all over the county for rehabilitation and palliative care.

Volunteers are vital on our wards in providing stimulation and company for patients. Keeping patients motivated is essential for their wellbeing and recovery. Support at mealtimes means that patients get the extra encouragement they need.

This role involves:

  • Keeping patients company by engaging in conversation
  • Doing activities with patients such as games, puzzles, crafts
  • Motivating patients to complete self-directed therapy
  • Supporting at mealtimes by handing out meals or encouraging patients to eat and drink
  • Helping patients to keep in touch with their family through virtual visiting
  • Meeting and greeting visitors to show them the way
  • Fetching items for patients from the shop e.g. newspaper

This role would suit people who:

  • Enjoy conversation and meeting new people
  • Can be sympathetic and understanding of patients’ needs
  • Can use their initiative as well as working under direction
  • Can work well in a team

What to expect from the role:

  • To gain experience of working directly with patients in a hospital setting
  • To increase your knowledge of hospital wards and long-term conditions
  • The opportunity to use your experiences to support others
  • The opportunity to support vulnerable people in your community

Mandatory training for this role:

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and orientation

A Disclosure and Barring Service (DBS) check is required for this role.

Hospital: Skegness Community Hospital and John Coupland Hospital, Gainsborough.

Days/hours: Various

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

An important part of this service, is the provision of personalised resources that can help children to communicate their needs, feeling and ideas. Volunteers will work alongside the clinical team to create and produce communication books and other therapy resources.

This role involves:

  • Liaising with families and schools, under the guidance of a therapist/assistant, to collect personalised information about a child e.g. photos, vocabulary etc
  • Using specialist software (Boardmaker) to create personalised books
  • Working with therapists to check, revise and develop the books
  • Printing, laminating and assembling the books

This role would suit people who:

  • Have great communication skills including telephone skills
  • Have good IT skills and are confident learning new software
  • Have an eye for detail
  • Can work in a team and are happy completing tasks independently
  • Can travel to one of our bases

What to expect from the role:

  • To gain knowledge and understanding of children’s communication difficulties
  • Gain practical experience of low tech AAC (Augmentative and Alternative Communication)
  • The opportunity to work alongside clinicians
  • Learn how to use Boardmaker (popular in many settings including schools)
  • Use your skills to directly impact patients and their families

Mandatory training for this role

  • Completion of virtual handbook – Your Volunteer Journey
  • Volunteer Induction Session (3hrs face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Local induction and role specific training

Service: Children’s Therapy Services Location: Lincoln (Beech House) or Spalding (Johnson Hospital) Days/hours: Flexible – equivalent of 1 day per week/fortnight (Mon-Fri)

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

Lincolnshire Community Health Services want to explore how a Patient and Service User Innovation Group can enhance how we continue to deliver great care to the people and patients of Lincolnshire.

This role involves:

  • Being part of a group of patients, public and staff that will work together to look at innovative ideas to improve healthcare
  • Attending meetings virtually over Microsoft Teams
  • Evaluating new ways of delivering healthcare
  • Testing out pilot digital innovation programmes

This role would suit people who:

  • Have an interest in the way technology can support healthcare
  • Are open to new ways in which services can be delivered
  • Can be sympathetic and understanding of patients’ needs
  • Can use their initiative as well as working under direction
  • Are able to commit to attending a meeting every four months

What to expect from the role:

  • To increase your knowledge of health technologies
  • To increase your knowledge of quality and safety within the NHS
  • The opportunity to work alongside NHS staff and patients
  • The opportunity to be involved in pilot projects that use technology to support patients
  • Make a positive difference to patient experience

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (3hr session face-to-face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Digital Health Location: Face-to-face at Beech House, Lincoln or virtually via MS Teams Days/hours: A minimum of one meeting every four months plus additional ad hoc activities

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

Lincolnshire Community Health Services wants to ensure that the patient voice is at the heart of everything it does including the recruitment to its workforce. To help us achieve this we are looking for patient partners that will sit on stakeholder panels as part of our recruitment process.

This role involves:

  • Being part of the LCHS staff selection and recruitment process
  • Participating in stakeholder panels or group assessments
  • Attending sessions which may be held in person or virtually over Microsoft Teams
  • Providing the patient perspective and helping us to ensure that the Trust’s core values and are upheld throughout our recruitment process

This role would suit people who:

  • Have an interest in the NHS
  • Have recent experience as a patient receiving healthcare from the LCHS service which is recruiting staff
  • Can be sympathetic and understanding of patients’ needs
  • Can be sensitive to the challenges faced by NHS staff
  • Are able to commit to attending recruitment panels on an ad hoc basis

What to expect from the role:

  • To increase your knowledge of recruitment
  • The opportunity to work alongside NHS staff
  • Make a positive difference to patient experience by helping us recruit in line with our core values

Mandatory training for this role:

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • Recruitment and selection workshop

Service: All LCHS teams Location: key bases across the county or virtually via MS Teams Days/hours: various – ad hoc

For further information about this role please contact the Volunteering Team on lhnt.volunteer4lchs@nhs.net.

LCHS produces a wide range of resources aimed at giving patients the information they need to complement their care. We are committed to ensuring it is easy to understand, useful and accessible to all sections of the community.

To help us achieve this we are looking for people to join our readers’ panel. As members of the panel, volunteers are sent information such as leaflets and policies to read and comment on and are asked to think about:

  • how information is worded
  • how it is presented
  • whether it answers the questions you would have

The LCHS readers’ panel requires no previous knowledge or expertise, just honest feedback. Volunteers are required to sign a confidentiality form.

To help us understand the first impressions patients have of the care they receive from our teams, our organisation regularly undertakes the 15 Steps Challenge across all our community services. The 15 Steps Challenge has been designed to help LCHS think more carefully about quality of care from a patient’s point of view and we are looking for volunteers to help us in this process.

15 Steps Volunteer are part of a small team visiting a service, considering the environment, talking to the patients and staff and assessing whether you would be happy to receive the care provided.

15 Steps is a way to capture the first impressions of a service by gathering observations about the care environment and talking to patients and staff about the care provided.

The purpose of 15 Steps is to:

  • Provide a way of understanding patients’ first impressions more clearly
  • Help staff, patients and others to work together to identify improvements

This role involves:

  • Visiting healthcare sittings as part of a small visit team and sharing your first impressions
  • Observing the way health services are provided
  • Putting yourself in the position of a patient to try and understand the patient perspective and asking yourself the key question, “How would I feel if I was receiving care from this service?”

This role would suit people who:

  • Have excellent observational skills
  • Have the ability to be impartial
  • Have the ability to communicate effectively with people at all levels
  • Can be sympathetic and understanding of patients’ needs
  • Can be flexible and sensitive to the need for patient privacy and dignity
  • Can travel to the 15 Steps venue independently
  • Would prefer ad hoc volunteering opportunities rather than regular commitments

What to expect from the role:

  • To increase your knowledge of different healthcare settings and the different ways that healthcare is delivered
  • The opportunity to influence quality improvement
  • Work alongside NHS staff and patients
  • Make a positive difference to patient experience

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules
  • 15 Steps briefing session

Service: All LCHS services Location: Community and hospital locations across the county including virtual visits Days/hours: various – ad hoc.

Our Community Respiratory Team is looking for volunteers to support their Pulmonary Rehab groups. We are particularly keen to receive applications from people who have personal experience of pulmonary rehabilitation.

This role involves:

  • Welcoming and guiding patients and family members
  • Supporting with infection prevention e.g. wiping down chairs, taking temperatures
  • Preparing and setting up lightweight equipment
  • Engaging with patients to motivate, reassure and support them

This role would suit people who:

  • Can share their personal experience of pulmonary rehab groups
  • Enjoy conversation and meeting new people
  • Have a positive and proactive attitude

Mandatory training for this role

  • Completion of Your Volunteer Journey – our online volunteer handbook
  • LCHS Volunteer Induction (1 x 3hr session face to face or virtual)
  • E-Learning for Healthcare – Volunteer Learning Modules

Service: Pulmonary Rehabilitation Location: Gainsborough, Lincoln, North Kyme, Legbourne, Hogsthorpe, Bourne, Grantham, Sibsey and Holbeach. Days/hours: various.

Click here to read our Volunteer Newsletters Start your volunteering journey today, click here to complete our enquiries form Back to Join Us