Urgent Care Services

If you are ill or hurt and need help fast, but it is not a 999 emergency, remember to Talk before you Walk:
  • Call NHS111, open 24/7. Your call will be answered by a highly trained call handler who will ask you a series of questions to diagnose your symptoms quickly and easily in the convenience and safety of your own home. You might be offered a call back from a Doctor or a face-to-face appointment at an Urgent Treatment Centre.
  • Visit 111.NHS.uk
  • Use the NHS app

The online services ask you a series of questions to help identify your symptoms and recommend safe and appropriate action to take.

NHS 111 helps patients to access the right services, at the right time at a time and place that's convenient for them.

Urgent Treatment Centres

Urgent Treatment Centres deliver urgent assessment, diagnosis and treatment. Those patients who cannot be safely treated may be referred or transferred elsewhere as necessary.

Our Urgent Treatment Centres can offer bookable appointments, if appropriate for the patient's needs, by calling NHS111, available 24/7. 

Due to unprecedented pressures on our NHS services across Lincolnshire it has been necessary to change the hours of the Louth and Skegness Urgent Treatment Centres.

From Monday, 23 March 2020 these centres’ opening hours will be different. The service will be open for walk in patients from 8am-10pm every day. After 10pm anyone requiring Urgent Care should call NHS111 who will ensure their needs are met.

Minor Injury Unit

We are temporarily changing the way patients access care from our Minor Injury Unit.

We are making these changes to ensure patients are looked after in a way that best protects members of the public during this period of immense pressure due to coronavirus.

There is no longer a walk in service at the Minor Injury Units at Johnson Community Hospital in Spalding. Instead, please use the NHS 111 service to get the help you need:


GP Out of Hours Services

Lincolnshire Community Health Services NHS Trust offers urgent medical care outside of normal GP hours, during evenings, weekends and bank holidays. These services are accessed by calling NHS 111.


Have you used our Urgent Care Services?

Share your experiences, by completing the survey below.

The survey can also be found on Survey Monkey here

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Back to Our Services Date last modified 09/02/2021