Boston Urgent Treatment Centre

Pilgrim Hospital
Sibsey Road
PE21 9QS

How we can help you

Our Boston Urgent Treatment Centre can treat a range of conditions which are not critical or life threatening.

These include:

  • sprains and strains
  • suspected broken limbs
  • bites and stings
  • eye problems
  • feverish illness in adults and children
  • minor scalds and burns
  • emergency contraception.

You will be seen by an Advanced Practitioner. An X-ray service is available.

Please remember if you have a medical emergency, dial 999.

How to use the Boston Urgent Treatment Centre

Use the NHS 111 service

To help minimise waiting times and to support social distancing in our waiting room to prevent the spread of coronavirus, we are encouraging all patients to Talk before you Walk:

  • call 111, open 24/7. Your call be answered by a highly trained operator who will be able to assist you quickly and easily in the convenience and safety of your own home
  • visit
  • use the NHS app.

You may be offered:

  • a timed appointment at the Boston Urgent Treatment Centre for your convenience and to support social distancing
  • a telephone or online video consultation with a clinician to diagnose your symptoms and to arrange treatment from a prescription, available to collect from a local pharmacy to sending an ambulance.

Find out more about Talk before you Walk.

Visit in person

You can also visit the Boston Urgent Treatment Centre in person 24 hours a day, seven days a week. Your condition will be assessed by a clinician and you may be:

  • offered an appointment to come back later to treat your condition
  • seen immediately if your condition is serious
  • provided with advice and information to treat your conditions using over the counter medicines available from your local pharmacy.

Due to building works, the UTC has moved to Outpatients. Patients should still book in at the navigation desk inside the A&E department.

Other services that you can access 


Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints, without you having to go to your GP or other healthcare setting.

GP out of hours service

If you need a doctor out of normal hours, dial NHS 111 to contact the GP out of hours service.


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